Mention the main features of services.....
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Mention the main features of services
Mention the main features of services.....
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Features of Services:
Intangibility: A physical product is visible and concrete. ...
Inseparability: Personal services cannot be separated from the individual. ...
Heterogeneity (or variability):
Changing demand.
Pricing of services.
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1. Services are intangible:
It means the services cannot be seen and touched. They do not have any physical shape.
2. Services are pershiable:
Services are pershiable as they cannot be stored for future use.