Prakahar purchased an ISI mark electric iron from Bharat Electricals. While using it, he found
that it was not working properly. He approached the seller and complained about the same. The
manufacturer refused to replace and Bharat Electrical decided to file a complaint in the consumer
court. Can Bharat Electricals do this? Why? Also explain who is a consumer as per Consumer
Protection Act, 1986.
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Answer:
yes Bharat can surely do so.