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(DO not spend more than 20 minutes on this question.)
Select any one of the following:
[10]
(a) Write a letter to your friend telling him about the interesting things that have
happened recently in your school.
(b) Imagine that you bought a cellphone from a well-known shop and it broke down soon
after you purchased it. You took it back to be repaired and it worked satisfactorily
for a few days before breaking down again. On your next visit to the shop, the
assistant in the shop showed impatience amounting to discourtesy and said that he
could not help you.
Write a letter to the Manager of the shop complaining about the poor performance
of the cellphone and of the discourtesy of his staff, and asking him to take
necessary action.
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Answer:
very very very very very very very very very very very very very very very very very easy