My mom just got robbed about two hours ago. They stole her bag which had her phone, wallet, etc. She uses a verizon PREPAID phone. Is there any way to deactivate it or like cancel the phone without having the actual phone in hand. Also since its a prepaid phone im pretty sure calling verizon wont do anything. She doesnt have a verizon account so we cant see the call log or anything. PLEASE HELP ASAP!
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HOW TO DEACTIVATE PREPAID PHONE WHEN IT GOT STOLEN?!!?
Yes Verizon would of course help. Call them, explain the situation & have them deactivate the phone.
It being prepaid has nothing to do with that nor does not having the phone in hand which is usually a situation where you'd want the phone to be suddenly & immediately deactivated.